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E-Commerce and DTC Logistics for US Importers

With Platton as your import-focused forwarder, e-commerce and DTC logistics run on reliable, on-time ocean and air freight, priced with an instant quote.

E-commerce and DTC logistics for US importers is shaped less by ocean and more by the inventory math that sits behind every SKU listing. Replenishment lead time, Amazon FBA inbound rules, the end of duty-free de minimis entry for small parcels, and the chargeback windows at Amazon, Walmart, and Target all force a different kind of planning than traditional retail wholesale. Platton runs full ocean freight coverage on every major trade lane into the US.

Bulk inventory imports have always entered the US as regular commercial shipments, while China-direct parcel sellers now pay duty on every parcel. That inventory sails from China, Vietnam, India and Bangladesh, with air freight for the stock that has to land sooner. At the US port, the drayage carrier takes each container on to Amazon FCs, your 3PL or your own DC.

Whether you are placing your first ocean shipment or running a 300-container annual import program, the operations team on your account has run e-commerce import programs before. They know the lead time math that keeps replenishment ahead of stockouts and run Amazon FBA inbound on every shipment that needs it.

In DTC logistics, an ecommerce freight forwarder books the international move of your inventory, and a 3PL stores it in the US and ships each order to your customers. Platton's order fulfillment and warehouse services cover that US side.

How importing for e-commerce and DTC brands with Platton works

Origin pickup

your supplier or our origin team coordinates container loading, document collection, and pre-shipment inspection scheduling before the container is sealed and moved to port

The Incoterm on your supplier's quote decides who books that pickup: on EXW it is the buyer's to arrange, while on FOB the supplier delivers the goods on board the vessel at the origin port. The FOB vs EXW guide and the Incoterms 2020 guide show who pays for what at origin.

Ocean or air booking

FCL for steady-volume SKUs, LCL for new product launches and smaller suppliers, air for high-turn replenishment and out-of-stock emergencies. We match mode to your unit economics.

ISF filing

the Importer Security Filing (ISF) that CBP requires at least 24 hours before the cargo goes on board at the origin port.

US customs clearance

Once CBP releases the entry, the goods can be picked up at the terminal.

Drayage and delivery

the container moves from US port to your 3PL, Amazon FBA inbound, or DC on appointment, with milestone tracking from port gate-out to unload confirmation

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Modes we run for e-commerce and DTC imports

Most e-commerce programs run on a combination of modes depending on the SKU, the volume, and how far behind the replenishment is. We run all four

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Ocean FCL

the default for steady-volume programs with enough units to fill a 40-foot container efficiently. Lower per-unit cost than any other mode, but requires 25 to 35 days of lead time buffer on most Asia lanes

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Ocean LCL

for new product launches, test orders, and vendors that do not hit full-container minimums. Consolidated at origin CFS and deconsolidated at destination, adding 5 to 7 days versus FCL

A product line sourced from several suppliers can sail in a single container through buyers consolidation, so every SKU of the launch reaches your 3PL together.

To size an order, the CBM calculator turns carton counts and dimensions into cubic meters, and the container capacity calculator gives the carton and pallet count for a 20ft or 40ft box. From about 13 to 15 cbm, a 20ft container usually costs less than LCL; the FCL vs LCL guide explains the break-even.

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Air freight

the replenishment mode when a top-selling SKU sells through faster than the ocean program planned for. Higher per-unit cost, but the math works when the alternative is a stockout on a high-margin item

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Expedited air

air for critical inventory gaps and product launches with hard go-live dates. Origin pickup to US delivery in 3 to 5 days on most Asia lanes

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What e-commerce and DTC brands get with Platton

  • The #1 import-focused forwarder in the US, with every service set up around inventory coming into the country.
  • Space confirmed ahead of Q4 and Prime Day, so peak-season stock sails when your sales calendar needs it.
  • Ocean and air rates locked at booking, so the freight cost in your per-unit math holds while the goods are in transit.
  • Bookings with Maersk, MSC, CMA CGM, Evergreen and Hapag-Lloyd, so a replenishment order has more than one carrier to sail with.
  • An AI-driven platform with real-time container tracking and automated documents, so your team sees each container's ETA without chasing emails.
  • US-based teams in Seattle, Portland, Chicago and Savannah who answer fast, plus membership in WCA, JCtrans and NCBFAA.

Customs and compliance for e-commerce imports

E-commerce import shipments trigger the same federal requirements as any other commercial import. Mixed-SKU shipments add classification complexity that causes most entry errors.

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HTS classification for mixed-SKU shipments

each product line in a mixed container needs its own HTS code, duty rate, and Section 301 status. Wrong codes delay entries and expose you to penalty liability on misclassified duties

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ISF (Importer Security Filing)

transmitted to CBP 24 hours or more before the cargo goes on board at the foreign port. A late or inaccurate ISF carries a $5,000 penalty per violation and a hold risk that can delay your container several days at port

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CPSC product safety requirements

consumer goods including electronics accessories, home goods, and children's products require CPSC compliance records. CBP can hold or refuse entry on goods without documentation on file. Since July 8, 2026, regulated consumer products also need their certificate data e-filed with CBP at entry

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Country of origin marking (19 CFR Part 134)

every item or its container must be marked with the country of origin in a conspicuous location. Missing or incorrect markings can result in additional duty or refusal of entry

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Section 301 tariffs

most consumer goods from China carry additional duties under Section 301.

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Tariffs and duties on e-commerce imports

Section 301 tariffs add 7.5 to 25 percent on most Chinese consumer goods on top of standard MFN duty. Since July 24, 2026, a second Section 301 action adds 12.5 percent on products of China and Vietnam and 10 percent on products of India, Bangladesh and Mexico, unless an annex exemption covers the product. Mexican goods entered duty-free under USMCA are exempt from it. For e-commerce programs with tight margins, the difference between correct and incorrect HTS classification changes whether a SKU is profitable

Tariff management

Section 301 lists

most consumer goods from China fall under List 1 through 4A.

Line-level HTS classification

correct classification at the line level is the first step in paying the right amount.

Duty drawback

recovers up to 99 percent of paid duties on goods exported or destroyed under CBP supervision within five years of import. For e-commerce programs with international return volume, drawback can be a meaningful cost recovery line

How your e-commerce account runs

E-commerce programs move faster than traditional retail, with replenishment cycles measured in weeks and margin tolerance measured in points. The operations team on your account is built for that pace. Our ecommerce fulfillment network handles D2C and B2B order processing across major US warehouses.

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ERP and platform integration

we pull POs from NetSuite, SAP, or your system and sync shipment milestones back so your operations team is not manually chasing status

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Fulfillment center coordination

Amazon FBA inbound shipment plans, Shopify Fulfillment Network inbounds, and 3PL receiving appointments built into the delivery. A container bound for several channels can be split at a US warehouse and transloaded onto trucks for Amazon FBA, Walmart WFS, your Shopify 3PL and your own DC.

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Weekly status and replenishment review

open POs, vessel performance, customs status, and stockout risk by SKU reviewed on a standing call so your buying team can act before inventory gaps hit the storefront

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Peak season planning

Q4 container allocation locked against your forecast starting in May. E-commerce peak is the hardest season to find last-minute capacity in, and spot-market bookings in October cost two to three times the contracted rate. Chinese New Year and China's October Golden Week go into the same plan, because carriers blank sailings around both holidays when export activity drops.

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Landed cost per unit

every freight charge is named on the quote before you book. The import duty calculator and the landed cost guide cover duty and the rest of the landed cost per unit.

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Cargo insurance

a lost or damaged container costs you the sales as well as the stock, and carrier liability pays back a small part of its value. Cargo insurance can cover the declared value of each shipment, and the cargo insurance guide shows where carrier liability stops.

What you can track on every container

Container status flows into one dashboard, with events that affect your inventory position surfaced before they become problems

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Vessel ETA and milestones

origin departure, transshipment events, US arrival, customs release, drayage gate-out, and 3PL or FBA receiving confirmation

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Demurrage and detention alerts

flagged 48 hours before free time expires, with daily cost projections so your team can decide whether to pull the container or absorb the charge

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Customs hold alerts

sent when CBP places a hold, so your team knows before it affects your delivery date

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Quarterly program review

freight spend by lane and mode, plus on-time delivery performance, so you see the trend instead of reacting to one-off events

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E-commerce importing: frequently asked questions

No. Section 321 is the CBP provision that allowed goods valued at $800 or less per person per day to enter the US duty-free and with reduced documentation. It applied to individual consumer shipments shipped directly from an overseas seller or warehouse to a US customer, which is the model used by platforms like Temu and Shein. That exemption has been suspended for all countries since August 29, 2025, and federal law ends it permanently on July 1, 2027, so those parcels now go through formal or informal entry and pay duty. It does not apply to commercial import shipments where a brand is bringing inventory into the US in bulk for domestic fulfillment. If your business model is importing ocean FCL or LCL shipments into a 3PL or FBA center, your goods enter under a formal or informal entry and pay full applicable duties. The Section 321 de minimis guide covers the suspension in more detail.

ISF (the Importer Security Filing CBP requires at least 24 hours before the cargo goes on board at the origin port) covers the shipment as a whole, not individual SKUs, so a mixed-SKU container files a single ISF that lists the six-digit HTS number of each product line. The complexity in mixed-SKU shipments comes at the entry stage, where each product line needs its own HTS classification, duty rate, and Section 301 status.

Most finished consumer goods from China carry Section 301 duties. Furniture, lighting, luggage and handbags, and most small electric appliances from China are on List 3 at 25 percent; apparel, footwear, home textiles, flat-panel TVs and much glassware are on List 4A at 7.5 percent; most toys are on neither list. Since July 24, 2026, a further 12.5 percent Section 301 duty also applies to products of China, listed or not, unless an annex exemption covers them. A small number of exclusions survive from the original lists, but most have lapsed. The highest combined duty exposure comes from products that carry both Section 301 and AD/CVD orders simultaneously, which occurs in categories like furniture, steel products, and solar panels.

Amazon FBA inbound compliance sits between the carrier and your operations team, and breakdowns happen when the container arrives without the right shipment plan, labeling, or pallet configuration. We build FBA inbound plans into the shipment sequence. That covers shipment plan creation coordinated with your Amazon account, FNSKU labeling at origin or at a prep center before delivery, and appointments booked to the correct FC based on the active inbound split. For accounts with multiple ASIN programs, we track FC assignments by shipment plan so containers do not arrive at the wrong building.

The chapters that cover the highest volume of DTC consumer goods are Chapter 61 and 62 (knit and woven apparel), Chapter 64 (footwear), Chapter 85 (electronics and accessories), Chapter 94 (furniture and home furnishings), Chapter 39 (plastics and plastic products), Chapter 63 (home textiles), and Chapter 95 (toys and sporting goods). Each tariff line carries its own base MFN duty rate and Section 301 exposure. HTS classification within these chapters can shift the duty rate significantly at the 10-digit level, so correct classification matters both for paying the right duty and for AD/CVD scope assessment.

Q4 is the highest-demand period for both ocean capacity and domestic delivery, and the brands that secure space in advance pay contracted rates while everyone else buys on the spot market. We begin Q4 planning in May, building container allocation against your forecast by lane and vessel string. The plan starts from your sales dates and sets the booking dates that put the stock in your 3PL or FBA warehouses before them. For accounts with predictable seasonality, we lock capacity commitments with carriers in the spring, which protects you from rate spikes and vessel rolling when August and September sailings fill up. Air freight backup capacity is also reserved in advance for the SKUs most likely to need expedited replenishment heading into November.

Ocean FCL from China to the US West Coast averages 14 to 18 transit days from Shanghai or Ningbo into Los Angeles or Long Beach, plus 5 to 7 days for origin booking and documentation, 2 to 4 days for customs clearance and drayage, and 1 to 2 days for 3PL or FBA receiving. Total planning window on the China West Coast lane runs 22 to 32 days under normal conditions. East Coast routing via Panama or Suez adds 10 to 14 transit days. Peak season from August through October can extend transit by 5 to 10 days due to vessel rolling and port congestion. Air freight from China runs 5 to 8 days depending on carrier and destination.

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Talk to our e-commerce importer team

Planning the next restock or a product launch? Get an instant ocean or air quote, or write to cs@platton.ai.