Ecommerce Fulfillment Services Built to Scale With Your Orders
Same-day pick-and-pack, multi-carrier shipping, and real-time inventory, from 50 orders a day to 5,000. Platton runs the fulfillment operation from US warehouses near major shipping hubs, so your team can stay on product and growth instead of chasing packages.
How Order Fulfillment Runs, From Receiving to Dispatch
Most brands outgrow their first fulfillment setup before they notice: late shipments pile up, inventory counts drift, and complaints spike during peak. Platton handles the operational side, warehouse receiving, inventory storage, pick-and-pack, carrier selection, label generation, and dispatch, all from US-based facilities near major shipping hubs.
Whether you process 50 orders a day or 5,000, the workflow holds: barcode-verified picking, automated carrier rate comparison across USPS, UPS, FedEx, and regional carriers, and real-time tracking pushed to your store. Accuracy targets stay above 99.5%, with same-day dispatch on orders placed before the cutoff.
Orders sync automatically from Shopify, Amazon, Walmart, or WooCommerce, and inventory updates in real time. For Amazon sellers, the same operation also runs FBA prep into fulfillment centers. When something comes back, the returns workflow receives the package, inspects condition, and restocks or disposes, without you touching it.
Why D2C and B2B Brands Choose Platton
A Named Account Manager, Not a Ticket Queue
Your account manager knows your SKUs, your peak seasons, and your SLA expectations. When something goes wrong, a carrier delay, a damaged lot, a sudden volume spike, you call a person who already has context, not a generic support line.
Built for Volume Spikes and Flash Sales
A flash sale doubles your order count overnight? Holiday season triples it? Platton scales labor and pick capacity to match, without missed SLAs or overtime surcharges that eat your margin.
2-Day Ground Coverage Across the Continental US
Warehouses placed near customer concentration mean most US addresses get orders within 2 business days by ground, with no express surcharge. Faster delivery means fewer "where's my order" tickets and higher repeat-purchase rates.
Real-Time Inventory You Can Actually Trust
Barcode-verified receiving and cycle counts keep SKU-level accuracy above 99.5%. Low-stock alerts trigger before you run out, not after. Every unit movement is logged, so reconciliation takes minutes instead of days.
Fulfillment Accuracy and Speed Targets
Platton runs fulfillment to defined operating targets, not vague promises:
SKU-level inventory accuracy above 99.5%, held by barcode-verified receiving, put-away, picking, and packing.
Same-day dispatch on orders placed before the cutoff, including weekends during peak season.
2-day ground delivery to most continental US addresses from warehouses placed near your customers.
A named account manager with a 2-hour response SLA, not a 48-hour ticket queue.
The Problems That Make Brands Switch Fulfillment Partners
When Friday Orders Don't Ship Until Monday
Platton dispatches same-day on orders received before the cutoff, including weekends during peak season. Automated wave picking and batch label printing clear the bottleneck between "order received" and "package on the truck."
When Shipping Eats 30% of Revenue
Platton compares USPS, UPS, FedEx, and regional carrier rates in real time for every package and picks the cheapest option that still meets your delivery SLA. Multi-warehouse routing places inventory closer to customers, cutting zone-based surcharges.
When You Can't Trust Your Inventory Count
Every unit is barcode-scanned at receiving, put-away, pick, and pack, and cycle counts run continuously. Discrepancies get flagged before they turn into stock-outs, so your "available" count in Shopify matches what is on the shelf.
When Returns Become a Black Hole
Platton processes returns with the same barcode discipline as outbound orders: receive, inspect, grade, restock or dispose. You see each return's status in real time, and recovered inventory goes back to "available" automatically. Returns run inside the same fulfillment workflow as outbound, not as a separate bolt-on system.
When Your 3PL Can't Handle Growth
Platton's warehouse network absorbs volume growth without a contract renegotiation. Go from 500 orders a day to 5,000 with the same SLAs, the same accuracy, and the same account manager. No migration, no downtime, no "we need 90 days' notice."
D2C Fulfillment Centers Located Near Your Customers
Platton runs US fulfillment centers positioned near the metros where your orders concentrate, so the average shipping zone drops and 2-day ground reaches most addresses. We use your order data to decide which warehouse split puts inventory closest to demand.
From Inbound Freight to Customer Doorstep, One Workflow
Platton's fulfillment covers the full lifecycle, not just the last mile. We receive your inventory from overseas freight or domestic suppliers, store it in climate-appropriate conditions, and dispatch it as D2C orders, B2B wholesale shipments, or marketplace orders. Same inventory pool, same WMS, multiple channels.
The difference is coordination. Your inbound freight, customs clearance, warehouse storage, and outbound fulfillment run through one system. No emailing three vendors to find where inventory is, and no reconciling spreadsheets between your 3PL and your freight forwarder.
Whether your brand sells D2C on Shopify, wholesale to retailers, or through Amazon and Walmart at the same time, every channel pulls from the same inventory and follows the same quality standards.
What is included:
D2C order fulfillment: pick, pack, and ship same-day
B2B and retail distribution with EDI compliance and routing-guide adherence
Multi-channel fulfillment from a single inventory pool (Shopify, Amazon, Walmart, eBay, WooCommerce)
Automated pick-and-pack with barcode verification
Returns processing, inspection, and restock
Same-day dispatch on orders before cutoff
Inbound freight receiving from international and domestic suppliers, including shipping from China
Integrated With the Platforms Your Customers Buy On
Orders from Shopify, Amazon Seller Central, Walmart Marketplace, eBay, and WooCommerce sync automatically, and inventory adjusts across every channel in real time. When an order lands on any platform, it enters the same pick-and-pack queue under the same SLA. No manual imports, no channel-specific delays.
Fulfillment Cost Breakdown, Per Order and Per SKU
Platton prices per order and per SKU with no surprise line items. Pick, pack, shipping, and storage are all in the estimate before you commit, so there are no generic tiers that bill you for capacity you do not use.
Talk to our Sales Team
Estimate Your Monthly Fulfillment Cost in 3 Steps
Pick a product size and weight class
Enter average monthly order volume and primary shipping zones
Get a per-order breakdown covering pick, pack, shipping, and storage
Estimate Your Monthly Fulfillment Cost in 3 Steps
Pick a product size and weight class
Enter average monthly order volume and primary shipping zones
Get a per-order breakdown covering pick, pack, shipping, and storage
Fulfillment fee
Customers saved money
$8 223
/ for 1 month
Platton storage benefit
The Freight and Customs Behind Your Fulfillment
Fulfillment is the outbound end of a longer chain. Platton runs the inbound side too, on the same file.
Amazon FBA Prep: FNSKU labeling, poly bagging, and carton packing into Amazon fulfillment
Customs Clearance: ISF, HTS classification, and CBP entry through licensed broker partners
Ocean Freight: FCL and LCL for inbound inventory by sea
Air Freight: fast inbound restocks when stock is running short
Drayage: port pickup and inbound delivery to the warehouse
Shipping from China to USA: the inbound lane most ecommerce brands run
Ecommerce Fulfillment FAQs
Three things. First, we also handle inbound freight and customs clearance, so your fulfillment partner and your freight forwarder are the same company. Second, every warehouse uses barcode-verified picking with accuracy targets above 99.5%. Third, you get a named account manager with a 2-hour response SLA, not a ticket queue with a 48-hour wait. Most 3PLs offer one of these. Platton offers all three under one roof.
Yes to both. Shopify orders sync in real time, so a customer's order enters the pick queue automatically. For Amazon, we handle FBA prep (FNSKU labeling, poly bagging, carton packing) and deliver directly to Amazon fulfillment centers, the same operation with a different destination. Many brands run D2C fulfillment alongside wholesale on one inventory pool feeding Shopify, Amazon, and wholesale orders at once.
Returns follow the same barcode-verified process as outbound orders: receive, scan, inspect, grade, and either restock or dispose. You see each return's status in real time through the same dashboard you use for orders. There is no separate onboarding fee for returns processing; it is built into the fulfillment workflow.
Most brands are fully operational within 7 to 14 days. That covers store integration (Shopify, Amazon, and the rest), SKU mapping, a test order run, inbound inventory receiving, and go-live. We do not start billing fulfillment fees until your first live order ships. If you are migrating from another 3PL, we coordinate the inventory transfer so there is no gap in dispatch.
Native integrations with Shopify, WooCommerce, Amazon Seller Central, Walmart Marketplace, and eBay. Carrier integrations with USPS, UPS, FedEx, DHL eCommerce, and regional last-mile carriers. We also support custom API connections for proprietary storefronts or ERP systems. Every integration is included, with no per-platform fee.
Carrier pricing is zone-based, so the farther a package travels, the more it costs. Placing inventory in warehouses near your customer concentration cuts the average shipping zone from 5 to 7 down to 2 to 3, which lowers per-package cost by 20% to 40% and puts 2-day ground in reach of most addresses. We analyze your order data to find the warehouse split that fits your demand.
Stop Losing Orders to Fulfillment Problems
Late shipments, wrong items, and inventory mismatches each cost you a customer. Platton's ecommerce fulfillment is built to remove exactly those failures. Get a quote based on your actual order volume and SKU count, not a generic pricing tier.