Privacy Policy
Last updated: December 2024
Introduction
At Platton, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our logistics and freight forwarding services.
By using our services, you consent to the data practices described in this policy. We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal data.
Information We Collect
We collect information that you provide directly to us, including:
- Contact information (name, email address, phone number, company name)
- Shipping and billing addresses
- Payment information for processing transactions
- Shipment details and cargo information
How We Use Your Information
We use the information we collect for various purposes, including:
- Processing and managing your shipments
- Providing customer support and responding to inquiries
- Sending service-related communications and updates
- Improving our services and developing new features
Information Sharing
We may share your information with trusted third parties who assist us in operating our business, including shipping carriers, customs brokers, and payment processors. We require these parties to maintain the confidentiality of your information and use it only for the purposes for which it was disclosed.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at support@platton.ai.